Exchange Policy - 2017
Maya Swimwear values your satisfaction. We will replace any defective merchandise returned to our office within 15-days of the shipment date.
No additional Shipping and handling charges will be incurred by the purchaser.
Prior to returning your swimsuit please email us your order number & reason for exchange.
Please write the style number and size that you would like to be reshipped with in exchange and include a telephone number where you can be reached in case we need to call you to provide advice.
We cannot provide cash or credit card refunds. All sales are Final.
However, we will exchange your swimsuit for a different Size or Style or provide a Store Credit with 15-days of receipt of your order. You will not be charged for shipping on the first exchange, however, if you require multiple exchanges the shipping charges will be charged on the credit card used to make the purchase. We reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.
For International Customers: Shipping charges will apply to any exchange orders.
For fastest service email: firstname.lastname@example.org
All returns must be received within 15-days.
Return apparel must be unworn, unsoiled and in perfect condition, which includes the protective sanitary strip attached on swimwear bottom, items properly folded with all tags in place. We will ship all soiled, worn, laundered and dameged suits back to the customer, as we can no longer re-sell the merchandise.
Apparel which has been soiled, mishandled, abused, wadded up, laundered or missing the tags will be returned to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment and he or she will forfeit all claims.
Items found in the final sale section are not returnable or exchangeable.
All final sale items received as returns or exchanges will be refused & returned to the customer at the customer’s shipping expense.
Authorized exchanges are usually shipped within 48 hrs of reciept via usps ground.
If the item you request is out of stock a maya representative will contact you to select another style /color.
Maya Swimwear Corp.
1331 Brickell Bay Dr.
Miami, FL 33131
Maya is not responsible for lost or stolen packages that do not reach our facility.
Please fill out the Exchange Form which is included in your shipment. Enclose the Form along with the Original Sales Receipt and apparel.