SHIPPING POLICY

REGULAR SHIPPING RULES:

Maya Swimwear offers Free USPS First Class Mail Shipping to Continental US on orders over $160 and International orders over $350. Free shipping applies to First Class Mail Shipping only.

To receive Free USPS First Class Mail, proceed to checkout, confirm your shipping address is within US and place your order.

If you wish to upgrade your shipping method, you must pay for additional costs.

Shipping cost is paid by the purchaser and is a flat rate depending on the shipping method you choose. The shipping fee will be adjusted upon checkout based on the destination of your order.

Orders are processed pending availability and credit verification. Orders placed after 1:00pm EST, WEEKENDS or/and NATIONAL U.S. HOLIDAYS will begin processing on the following Business Day (our offices are CLOSED on weekends and holidays). Please allow up to 1 day to process and ship your order. Additionally, the first full day after the order is shipped out counts as the first day. When we have processed your order, we will send you a confirmation email with delivery information. Maya Swimwear will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification.

We do not offer Saturday delivery. DELIVERY TIME DOES NOT INCLUDE SUNDAYS OR U.S. HOLIDAYS.

All merchandise orders are fulfilled within 48 hours of receipt of your order. 

 

Purchases may not be shipped to P.O. boxes or APO/FPO addresses.

If a shipment has been sent but is not received, the receiving party has the responsibility of contacting the shipper. A tracking number will be provided and we will do our best to assist you.

If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation/packaging and contact us immediately by sending an email to info@mayaswimwear.com

For more information, please send us an email info@mayaswimwear.com

 

U.S SHIPPING RULES

Maya Swimwear offers Free USPS First Class Mail Shipping to Continental US on orders over $160. Free shipping applies to First Class Mail Shipping only.

To receive Free USPS First Class Mail, proceed to checkout, confirm your shipping address is within US and place your order.

If you wish to upgrade your shipping method, you must pay for additional costs.

USPS Priority Mail Express: You will receive your order the next business day if your order is placed before 1:00pm EST Monday through Friday. Next Day Delivery applies to in-stock items only. Back-ordered items will be shipped USPS First Class Mail.

USPS Priority Mail: You will receive your order in 2 - 4 business days, based on where your package starts and where it’s being sent, after shipment if your order is placed before 1:00pm EST Monday through Friday.

 

MAYA UNLIMITED SHIPPING RULES

For those Maya Unlimited Items, the shipping time will be different.  See each product description to know how long would it take to arrives. We can not guarantee an exactly delivery day. If you buy them with another Maya's product you will receive them separately. Contact us at info@mayaswimwear.com for more information.

 

INTERNATIONAL  SHIPPING RULES

Maya Swimwear offers Free USPS First Class Mail Shipping to International orders over $350. Free shipping applies to First Class Mail Shipping only.

To receive Free USPS First Class Mail, proceed to checkout, confirm your shipping address is within US and place your order.

If you wish to upgrade your shipping method, you must pay for additional costs.

Will be mailed by USPS, if any higher International Cost is found to be required at mailing time, you will be contacted by email for your approval to add extra cost. Any taxes / duties due upon International delivery are the sole responsibility of the purchaser. 

USPS Priority Mail Express International: You will receive your order in 3 - 5 business days, based on where your package starts and where it’s being sent, after shipment if your order is placed before 1:00pm EST Monday through Friday. Applies to in-stock items only. Back-ordered items will be shipped USPS First Class Mail.

USPS Priority Mail: You will receive your order in 6 - 10 business days, based on where your package starts and where it’s being sent, after shipment if your order is placed before 1:00pm EST Monday through Friday.

ALL INTERNATIONAL SALES ARE FINAL. Returns will not be accepted on international orders.

 

ADDRESS VERIFICATION

It is solely the buyer’s responsibility to supply a correct address. Even slight errors such as an incorrect zip code or apartment number may delay or prevent your item from being delivered. Please contact us immediately if an incorrect address was given and we will do our best to correct the matter. If your order has already been shipped, we are not liable or responsible for any issues that may arise such as misplacement, theft or delay.  CHANGES CAN NOT BE MADE ONCE YOUR ORDER HAS BEEN PROCESSED.

No refunds will be given to items mailed to an invalid address. Contact us at info@mayaswimwear.com for more information.